Guidelines for Clients of Commodity Futures Brokers

Do's:

  • Verify the authenticity of a Broker and its branches from the list of registered brokers from PMEX website (https://www.pmex.com.pk/pmex-broker)
  • Carefully read and understand the terms and conditions along-with Risk Disclosure Document
  • Ensure that all information is accurately filled in the Account Opening Form and a signed copy of the form is retained for future reference
  • In case of any change in information provided in the Account Opening Form, immediately communicate in writing to Broker
  • Only deposit payments to PMEX through cross cheque or online transfer from your own bank account registered with PMEX
  • Ensure that Broker sends daily, weekly, monthly account balance and activity statements to know the trade activity and cash balances in the trading account
  • Ensure that Broker sends SMS alerts for trades and cash movement in the trading account
  • Approach PMEX in case of any complaint that remains unresolved by the Broker

Dont's:

  • Do not deal with Brokers or their branches not registered with PMEX
  • Do not give wrong, contradictory or incomplete information in the Account Opening Form
  • Do not issue cross cheque pay order demand draft or any other instrument in the name of Broker, or any of its employee/authorized representative
  • Do not deposit payments in cash in your account
  • Do not deposit payments through third party cheque or online transfer from third party account
  • Do not get misled by alluring advertisements, rumors, hot tips or the promises of assured returns by the Brokers or their authorized representatives
  • Do not share personal ID and password provided by the Exchange with the Brokers or their authorized representatives
  • Do not surrender the right of receiving cash and trade balances reports via email and SMS
  • Do not start trading before reading and understanding the Risk Disclosure Document provided by PMEX
  • Do not give deposit by whatever name called, to any Broker or any of its employee/ authorized representative against fixed or guaranteed returns on deposits as the same is illegal and any claim in respect of such deposits would not be considered/entertained by PMEX